Welcome to California Dreams.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We may collect the following information:
Full name
Email address
Phone number (if provided)
Billing and shipping address
Order details
Payment-related information (processed securely by our payment provider)
Device and browser information
IP address
Cookies and website usage data

2. How We Use Your Information
We use your information to:
Process and fulfil your orders.
Provide customer support.
Send order confirmations and shipping updates.
Improve our website and customer experience.
Prevent fraud and unauthorized transactions.
Comply with legal obligations.

3. Payment Processing
Payments are securely processed through Stripe.
California Dreams does not store your complete payment card information. Payment details are handled securely by our trusted payment provider.

4. Sharing Your Information
We only share your information when necessary to operate our business, including with:
Payment processors;
Shipping carriers;
International fulfilment partners;
Website service providers;
Legal authorities when required by law.
We never sell your personal information.

5. Cookies
Our website uses cookies to:
Remember your preferences.
Improve website performance.
Analyse website traffic.
Enhance your shopping experience.
You may disable cookies through your browser settings, although some website features may no longer function properly.

6. Data Security
We use reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

7. Your Rights
Depending on applicable law, you may have the right to:
Access your personal data.
Correct inaccurate information.
Request deletion of your data.
Restrict or object to certain processing.
Request a copy of the information we hold about you.
To exercise these rights, please contact us.

8. Data Retention
We retain your information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes and enforce our agreements.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.

10. Contact Us
If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact our Customer Support Team by email:
Email: fortalcaliforniadreams@gmail.com
At this time, email is our primary and only customer support channel. We aim to respond to all enquiries as quickly as possible.
Thank you for choosing California Dreams.